Welcome. This website has been created to support our hard working managers and team and to share special moments as we build a new legacy. Southern Rock Restaurants is very proud of our team and we are collectively proud to be a licensed franchisee of McAlister’s Deli Inc.
Southern Rock Restaurants, LLC is based in Franklin, Tennessee and operates over 150 McAlister’s Deli restaurants in the fast casual segment. The Group currently owns and operates locations throughout thirteen states including: Tennessee, Mississippi, Missouri, Indiana, Kentucky, Michigan, Iowa, Kansas, Nebraska, Ohio, Illinois, Virginia and Pennsylvania. Southern Rock Restaurants was recognized by the Franchise Times as the Fastest Growing Franchisee in 2016. In 2022, Southern Rock Restaurants was recognized by the Franchise Times as the fastest growing franchise operator, number six single brand and secured the 43rd position in the “The Franchise Times” Restaurant 200 rankings.
HAVE FUN AND NO REGRETS!
Highest among our Guiding Values are our:
Six Service Standards
| Less than 2 minutes to order and Less than 5 minutes to receive your meal | |
| Always smile and speak first. Use a chipper voice with service language and be courteous at all times | |
| Beyond friendly is your commitment to speak to each guest, project your voice understand there is a purpose for your being here | |
| You must look great at all times, clean pressed shirt, tucked in and pants that are clean pressed and don’t drag the floor | |
| Know your menu, your products and your routines to open, recover and close. Master the tests and be proud of your knowledge | |
| Encompasses all that we strive to do. Be proud of how clean our restaurants are and proud of the work you invest in our standards |